Mitchelstown Credit Union Limited is seeking applications from self-motivated individuals who want to be part of a growing organisation. Applicants should be committed to achieving high standards and have a flexible approach to work.

The successful candidate will be responsible for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union. This is a full-time permanent position.

Main Duties of the Role

The Member Services Officer will be part of a team responsible for:

• Service to members across multiple delivery channels including over the counter, telephone and online.
• Account transactions.
• Account queries.
• Membership applications.
• Loan Applications.

We are seeking a candidate who has:

• Good IT and numeracy skills.
• Excellent administration skills and attention to detail.
• Excellent communication and interpersonal skills.
• Aptitude to work as part of a team.
• Ability to use discretion and sensitivity in dealing with members.
• Previous experience working in a role within a credit union or similar financial institution ideal but not essential as full training will be provided.
• QFA/CUA/ACCUP or Pathways qualification preferable but not essential, minimum leaving certificate required.